Terms & Conditions

Money Back Guarantee

Panasonic 60 Money Back Guarantee Terms and Conditions can be found here.

Remington Money Back Guarantee Terms and Conditions can be found here.

Braun & Oral-B Money Back Guarantees

For Braun Money Back Guarantees, go to https://mbg.campaign.net.au/braun/

For Oral-B Money Back Guarantees, go to https://mbg.campaign.net.au/oralb/

1. T&Cs valid until 30th June 2024.

2. Refund via EFT will only be provided once the Promoter receives: (1) the physical product with packaging/barcode identifying the SKU; (2) a clear purchase receipt showing the retailer, purchase date, product purchased and spend amount; (3); the Claim ID number associated with their online claim submission.

3. The refund does not include postage costs for the return of the Product.

4. Returns should be made to the below address and should reference the claim ID number:

For AU Returns:
P&G Money Back Guarantee
PO Box 606
EASTERN SUBURBS MC, NSW 2004

For NZ Returns:
Marlin Transport C/O P&G Money Back Guarantee
51 Richard Pearse Drive,
Airport Oaks, Manukau, Auckland, 2022

5. Refund is only valid if the claim is submitted within the below timeframe from the purchase date, the product was posted within 7 days of submission of the claim and if, in the opinion of the Promoter, the Product has been used in the recommended manner.

a. Oral-B Rechargeable Toothbrushes and Irrigators - 180 days

b. IPL Products - 90 days

c. Male Shaver Series 5, 6, 7, 8 or 9, Beard Trimmer Series 5 or 7, Multi-Grooming Kit Series 5 or 7, and Silk Epilator series 5, 9 or 9 flex - 60 days

6. No responsibility will be accepted for late, lost or misdirected mail - customers are encouraged to obtain a reference number when returning goods.

7. This offer is in addition to and does not replace your statutory rights and protections under Australian and New Zealand Consumer Law.

8. Allow 14 working days to receive the EFT payment after claim has been validated.

9. Customer is responsible for providing correct EFT information. Any customers providing invalid payment information will receive an email to update their details. Customer will have three months to provide valid payment information from the time of receiving this notification via email. If not corrected within this stipulated time the money back guarantee will be void.

10. Employees, suppliers and their immediate families of the Promoter are ineligible to apply.

11. The Promoter collects personal information ("PI") in order to conduct the offer and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.pg.com/privacy/english/privacy_statement.shtml In addition to any use that may be outlined in the Promoter's Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.

12. The Promoter in Australia is Procter & Gamble Australia Pty Ltd (ABN 91 008 396 245) of L4, 1 Innovation Road, Macquarie Park NSW, 2113

13. Customer service enquiries may be made via PH (AU): 1800 672 772 or email (AU and NZ): pgmbg@campaign.net.au

Philips 90 Day Money Back Guarantee

The promotion commences at 9.00am NZDT 1 January 2024 and ends at 11.59pm NZDT on 31 December 2024. All claim forms must be recieved by 11:59pm April 30 2025.

To be eligible to claim for a refund, Claimants must undertake the following steps:

1. Trial the Eligible Product for at least 30 days from date of purchase, but for no more than 90 days;

2. If you are not completely satisfied by the performance of the Eligible Product, you must:

a. Download the Money Back Guarantee Claim Form here;

b. Obtain a Return Authorisation Number by calling a customer service representative during business hours on 0800 818 888; the Return Authorisation Number must be obtained within 90 days from date of purchase of the Eligible Product and then customers have a further 30 days to return the Eligible Product. Refunds will only be valid if the Eligible Product is received by the Promoter within these time periods.

c. Complete the Money Back Guarantee Claim Form, inputting the Return Authorisation Number; and

d. Return the Eligible Product (in its original packaging) along with the fully completed Money Back Guarantee Claim Form and the original purchase receipt within the time period to:

Net Response: Philips 90 Day Money Back Guarantee
PO Box 71104
Rosebank 1348
Auckland

3. Incomplete, indecipherable or illegible claims will be deemed invalid.

4. Claimants must retain their original purchase receipt and the Eligible Product packaging as proof of purchase and for the purposes of submitting a Claim. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of a Claimant’s Claim and forfeiture of any right to a refund. The purchase receipt must clearly specify the retailer of purchase and that the purchase was made during the Purchase Period but prior to submitting a Claim.

Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and will not be refunded.

Terms and Conditions can be found here.

 

Copyright

This site and its contents are subject to copyright. The site material copyright is owned by Shaver Shop (New Zealand) Limited, or in the case of some material, a third party.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

Trademarks

This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Included Trademarks and Registered Trademarks are Trademarks of their respective owners.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

Shaver Shop (New Zealand) Limited makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither Shaver Shop (New Zealand) Limited, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Viruses

Shaver Shop (New Zealand) Limited cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Shaver Shop (New Zealand) Limited entirely of all responsibility for any consequences of its use

Third Party Sites

This site may contain links to third party sites. Shaver Shop (New Zealand) Limited is not responsible for the condition or content of those sites as they are not under Shaver Shop (New Zealand) Limited's control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Shaver Shop (New Zealand) Limited of the sites or the products or services provided on the site.
Shaver Shop (New Zealand) Limited does not permit any linkages to this site without prior permission.

Applicable Law

This site is controlled by Shaver Shop (New Zealand) Limited. Your use of this site is governed by, construed and enforced in accordance with the laws of New Zealand. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of New Zealand.

This site may be accessed throughout New Zealand and overseas. Shaver Shop (New Zealand) Limited makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside New Zealand. If you access this site from outside New Zealand, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

Online Purchase Eligibility

You must have the capacity to enter into a legally binding agreement with us to purchase products through this website. By placing an order via this website, you represent to us that you meet this eligibility requirement, and we will rely on this representation if we accept the order.

Some of the products sold through this website are only available for purchase if you are 18 years of age or over. By placing an order via this website for a product designated as being 18+, you represent to us that you are at least 18 years of age, and we will rely on this representation if we accept the order.

You must not use any products purchased through this website for any illegal or unauthorised use, or to violate any laws in your jurisdiction.

Privacy

Shaver Shop (New Zealand) Limited highly value the strong relationships we have with our customers. The collection of data at Shaver Shop (New Zealand) Limited is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. Shaver Shop (New Zealand) Limited does not disclose, distribute or sell the data we collect from our clients to third parties.

This site uses a feature of your web browser known as "cookies" to store information and identify you to the system while your on a session. No personal details are contained in the cookies.

AFFILIATE PROGRAM – Cashback & Point Eligibility

Individual affiliate terms and conditions apply. Cashback rates and points may vary between affiliates. Shaver Shop reserves the right to void cashback and/or points if a purchase is deemed to be fraudulent, outside the allocated 3-hour click through attribution window, changes later, not fully completed or for reseller gain and resell. New customers (1st purchase) are eligible for the complete cashback and/or points. Max cashback rates and points may vary and are at the discretion of the individual affiliate. Return customer cashback and points may vary.

You may not be eligible for cashback and/or points:

• If a gift card is purchased or used as payment.
• If a coupon code is used.
• If your purchase is deemed to be under or associated with a reseller account.
• If your order is not fully completed online or is later changed.
• If you do not complete your transaction within 3 hours of clicking through to the Shaver Shop website from the affiliate.

 

You will not be eligible for cashback and/or points:

• On GST, freight, delivery fees and taxes.
• If an order is cancelled, changed or returned.
• If fraudulent activity is detected.